Terms of Use

Welcome to EnterJamaica, operated by Byllkreate. These Terms of Use ("Terms") govern the use of our website at https://enterjamaica.org ("Site") and any related services we provide, including digital immigration form submission and eSIM provisioning (collectively, the "Service").

By accessing or using this Site, you agree to be bound by these Terms. If you disagree, you should not use the Service. By using this website, you also agree that any dispute arising under these Terms will be resolved exclusively by mediation.

1. Service Overview

EnterJamaica is a private third-party platform that provides Jamaica-bound travelers with a paid digital service to:

  • Complete and submit the Official Jamaica Immigration and Customs Declaration C5 Form online
  • Optionally activate a Jamaican prepaid eSIM for mobile data connectivity

We are not affiliated with the Government of Jamaica or any government agency. We offer a convenience service that includes secure form submission, form validation, data access, eSIM provisioning, and customer support.

2. Eligibility

You must be at least 18 years old, or have parent/guardian consent, to use our Service. By using EnterJamaica, you confirm that all information you provide is complete, accurate, and submitted with your authorization.

3. Paid Service and Fees

Use of this platform requires payment of a processing fee, clearly displayed prior to checkout. This fee covers:

  • Access to our C5 digital submission platform
  • Secure processing and delivery of your form
  • Instant confirmation with QR code and email delivery
  • Optional eSIM purchase and provisioning
  • Customer support by our Jamaica-based team

All fees are non-refundable once services are delivered or submitted.

4. User Responsibilities

By using EnterJamaica, you agree to:

  • Submit only accurate and truthful information
  • Use the service for lawful purposes
  • Not impersonate others or provide fraudulent information
  • Pay all applicable fees
  • Keep your confirmation code and form access credentials confidential

5. No Guarantee of Entry

Submitting a C5 form through EnterJamaica does not guarantee entry into Jamaica. Final approval for entry is determined by Jamaican immigration and customs authorities at the port of entry.

6. Intellectual Property

All content, code, design, branding, and materials on this Site are the intellectual property of Byllkreate. You may not reproduce, modify, or distribute any part of this Site or Service without written permission.

7. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, store, and protect your personal data, including information provided during form submission and eSIM activation.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available." We do not warrant that:

  • The Site will operate uninterrupted or error-free
  • Your form submission will be accepted by Jamaican authorities
  • eSIM services will be compatible with all devices or regions
  • The Site is free of viruses or harmful components

You use this Site and our Services at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Byllkreate shall not be liable for:

  • Delays, rejections, or denials by immigration or customs authorities
  • eSIM compatibility issues or lack of cellular coverage
  • Technical problems, outages, or service interruptions
  • Loss of access to confirmation emails or user errors
  • Any incidental, indirect, or consequential damages arising from use of the Service

10. Termination

We reserve the right to suspend or terminate your access to the Service if you violate these Terms or engage in fraudulent, abusive, or illegal behavior.

11. Changes to Terms

We may update these Terms periodically. Changes will be posted on this page and are effective immediately upon posting. Continued use of the Service after updates constitutes acceptance of the new terms.

12. Dispute Resolution and Governing Law

These Terms are governed by the laws of Jamaica. Any disputes, claims, or controversies arising out of or relating to your use of the Service shall be resolved exclusively through mediation conducted in Jamaica. By using this website, you waive your right to seek legal action in the courts unless mediation fails to resolve the matter.

13. Contact

If you have any questions or concerns about these Terms, please contact us:

Email: [email protected]

Website: https://enterjamaica.org